Design
A product may be poorly designed if it’s not functional, attractive, or innovative. It may also be difficult to use, inefficient, or unsafe.
Manufacturing
A product may be defective if it was manufactured incorrectly, such as by using the wrong materials.
Instructions
A product may be legally defective if it doesn’t have adequate instructions for use or warnings about dangers.
Product data
If a company provides inaccurate or sketchy product data, customers may lose trust in the company.
Storytelling
A product description
Reviews
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